All systems are operational

About This Site

⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Reservit Accomodation

Back Office

Operational

Front Office

Operational

OTA connectivities

Booking.com

Operational

Expedia

Operational

Google

Operational

Airbnb

Operational

Other connectivities

Operational

Reservit PMS

Planning PMS

Operational

Invoicing PMS

Operational

Reservit Activities

Front Office

Operational

Back Office

Operational

Reservit Restaurant

Front Office

Operational

Back Office

Operational

Others Reservit modules

Payment connectivities

Operational

PMS Connectivities

Operational

Other partners

Operational

Other Components
Servers and systems
Operational

Stickied Incidents

Tuesday 9th July 2024

[Booking.com] Impact : Failure into integrating reservations from Booking.com

Dear Customer,

Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 12h55 (UTC hours).
The Booking teams are currently working on resolving it.

If you are not connected to Booking then you are not affected by this malfunction.

We will get back to you as soon as they return.

We apologize for the inconvenience and thank you for your patience.

Best Regards,

Customer Care, Reservit

Dear Customers,

Our Booking.com partner has informed us that the situation is back to normal since 3:15 PM (UTC Time).

Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

You can now open the booking channel in your Reservit schedule.

No further action needs to be taken.

Thank you for your trust,

Best Regards,

Customer Care, Reservit

Monday 8th July 2024

[Reservit] Incidence : Problem accessing the Reservit PMS Planning module

Dear customers,

We are currently experiencing slowdowns that are disrupting access to the Reservit PMS Planning module.

Our technical team is currently working to resolve this problem as soon as possible.

If you do not have the Reservit PMS module, you are not affected by this malfunction.

We will get back to you as soon as we have new information.

We apologize for any inconvenience caused and thank you for your patience.

Best Regards,

Customer Service, Reservit

Dear Customer,

Please notice that the situation is back to normal since 10 h 30 (UTC time)

Access to the Reservit PMS Planning module is once again possible without any malfunction.

No further action is required on your part.

Thank you for your trust.

Best Regards,

Customer Service, Reservit

Past Incidents

Saturday 27th July 2024

No incidents reported

Friday 26th July 2024

Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

Dear Customer,

Reservit is currently experiencing an issue integrating bookings from Booking.com since 1:30PM (UTC hours).
Our teams are currently working on resolving it.

If you are not connected to Booking then you are not affected by this malfunction.

We will get back to you as soon as possible.

We apologize for the inconvenience and thank you for your patience.

Best Regards,

Customer Care, Reservit

Dear Clients,

We would like to inform you that normal operations have resumed as of 6:00 PM (UTC) for the integration of bookings from Booking.com.

Reservations are now being successfully forwarded to your Channel Manager, Reservit.

No further action is required on your part.

Thank you for your trust.

Best regards,

The Reservit Customer Service Team

Thursday 25th July 2024

No incidents reported

Wednesday 24th July 2024

No incidents reported

Tuesday 23rd July 2024

No incidents reported

Monday 22nd July 2024

No incidents reported

Sunday 21st July 2024

No incidents reported