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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Tuesday 9th July 2024

[Booking.com] Impact : Failure into integrating reservations from Booking.com

Dear Customer,

Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 12h55 (UTC hours).
The Booking teams are currently working on resolving it.

If you are not connected to Booking then you are not affected by this malfunction.

We will get back to you as soon as they return.

We apologize for the inconvenience and thank you for your patience.

Best Regards,

Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 3:15 PM (UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust,

    Best Regards,

    Customer Care, Reservit

    • Monday 8th July 2024

    [Reservit] Incidence : Problem accessing the Reservit PMS Planning module

    Dear customers,

    We are currently experiencing slowdowns that are disrupting access to the Reservit PMS Planning module.

    Our technical team is currently working to resolve this problem as soon as possible.

    If you do not have the Reservit PMS module, you are not affected by this malfunction.

    We will get back to you as soon as we have new information.

    We apologize for any inconvenience caused and thank you for your patience.

    Best Regards,

    Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 10 h 30 (UTC time)

    Access to the Reservit PMS Planning module is once again possible without any malfunction.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Customer Service, Reservit

    • Past Incidents

    Wednesday 17th April 2024

    No incidents reported

    Tuesday 16th April 2024

    No incidents reported

    Monday 15th April 2024

    No incidents reported

    Sunday 14th April 2024

    No incidents reported

    Saturday 13th April 2024

    No incidents reported

    Friday 12th April 2024

    No incidents reported

    Thursday 11th April 2024

    No incidents reported

    Wednesday 10th April 2024

    Back Office [Reservit] Impact: Access problem to the back office of Reservit Accommodations

    Dear Customers,

    We are currently experiencing some disruptions which affected the access to the back office and front office of Reservit Accommodations

    to the back office of Reservit Accommodations since 6:37 am (UTC hours).

    Our technical team is currently working to resolve this incident as soon as possible.

    We will get back to you as soon as we have new information.

    We apologize for any inconvenience and thank you for your understanding.

    Best Regards,

    Customer Service, Reservit

  • Dear Customers,

    Please note that as of 7 h 17 (UTC time), the situation has returned to normal.

    Access to the back office and front office of Reservit Accommodation is once again possible without any malfunction.

    No further action is required on your part.

    Thank you for your trust ,

    Best Regards,

    Customer Service, Reservit