Dear Customers,
We have identified that a temporary malfunction is currently affecting access to the Reservit mobile application on certain devices equipped with the Android system.
If you are experiencing difficulties logging in or if the application closes unexpectedly, a simple manipulation allows you to restore the situation immediately. Here is the procedure to follow on your smartphone:
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Go to your phone's Settings.
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Go to the Applications section (or App Management).
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Select the Reservit app.
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Click on Storage.
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Press "Clear cache" then "Clear data" (or "Clear storage").
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Restart the application and log in again.
This operation allows you to reset the temporary files that are blocking access and does not affect your bookings or customer data in any way.
Our technical teams are actively working on a permanent resolution of this incident for a future update.
We apologize for any inconvenience caused and remain at your disposal for any further information.
Best regards, The Reservit Customer Service
Dear Customers,
Following up on our previous communication regarding the temporary issue affecting access to the Reservit mobile app on certain Android devices, we are pleased to inform you that our technical teams have now fully resolved the incident.
Access to the Reservit mobile app has been fully restored for all Android users. If you are still experiencing any issues, we recommend checking for and installing the latest update directly from the Play Store.
Thank you for your patience and understanding during this time.
Best regards,
The Reservit Customer Service Team