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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 12th May 2021

    No incidents reported

    Tuesday 11th May 2021

    No incidents reported

    Monday 10th May 2021

    No incidents reported

    Sunday 9th May 2021

    No incidents reported

    Saturday 8th May 2021

    No incidents reported

    Friday 7th May 2021

    No incidents reported

    Thursday 6th May 2021

    [Reservit] Ralentissements

    Cher client,

    Nous rencontrons actuellement des ralentissements sur l'envoi des données aux distributeurs. Certaines mises à jour de tarifs ou de disponibilités ne sont plus envoyées en temps réel aux partenaires. Il est donc possible que certaines réservations s'intègrent en hors stock dans Reservit.

    Si vous n'êtes connecté à aucun distributeur, alors vous n'êtes pas impacté par ce dysfonctionnement.

    Notre équipe technique travaille actuellement à la résolution de cet incident dans les plus brefs délais.

    Cordialement,

    Le Service Clients.

    Dear customer,

    We are currently experiencing slowdowns in sending data to distributors. Certain price or availability updates are no longer sent in real time to partners. It is therefore possible that certain reservations are included out of stock in Reservit.

    If you are not connected to any distributor, then you are not affected by this malfunction.

    Our technical team is currently working to resolve this incident as soon as possible.

    Regards,

    Customer Service

    Wednesday 5th May 2021

    [Reservit] Maintenance équipements réseaux

    Bonjour,

    Nous vous informons qu'une maintenance sur nos équipements réseaux est prévue le 5 Mai 2021 entre 6h30 et 7h30. Une coupure de 5 minutes est nécessaire durant la fenêtre de maintenance.

    Cordialement, Reservit, Le Service Clients

    Dear customer,

    We inform you that a maintenance on our network equipment is scheduled for May 5, 2021 between 6.30 a.m. and 7.30 a.m. A 5-minute shutdown will be made during the maintenance.

    Regards,

    Reservit, Customer Service