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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 24th May 2023

    No incidents reported

    Tuesday 23rd May 2023

    Back Office [Reservit] Problème d'accès aux services

    Cher client,

    Un dysfonctionnement a été constaté hier, le 22/05/23 à partir de 18h30, ce dernier a impacté l’accès à l’ensemble de nos services Reservit (channel manager, pages de réservation). Nos équipes ont identifié l’origine de ce dysfonctionnement et les services ont été rétablis à 19h00. Aucune action supplémentaire n'est nécessaire.

    Veuillez nous excuser pour la gêne occasionnée,

    Cordialement, Le Service Clients

    Dear customer,

    A dysfunction has been noticed yesterday, the 22/05/23 from 6:30 pm, this one has impacted the access to all our Reservit services (channel manager, bookings). Our teams have identified the origin of this problem and the services have been restored at 19:00. No further action is required.

    We apologize for the inconvenience caused,

    Sincerely, The Customer Service

    Monday 22nd May 2023

    No incidents reported

    Sunday 21st May 2023

    No incidents reported

    Saturday 20th May 2023

    No incidents reported

    Friday 19th May 2023

    No incidents reported

    Thursday 18th May 2023

    No incidents reported