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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Wednesday 23rd October 2024

[Reservit] Issue is resolved: Access problem to the back office of Reservit

Dear customers,

We would like to inform you that the large-scale attack of which Reservit was victim between Monday October 21 and Tuesday October 22 is resolved.

Your access to Reservit tools, both front office and back office, is fully functional since October 22 at 1 p.m (UTC).

We invite you to check the correct integration of your reservations

We again apologize for the inconvenience caused and thank you for your trust.

Sincerely,

Customer service

Past Incidents

Tuesday 4th July 2023

No incidents reported

Monday 3rd July 2023

No incidents reported

Sunday 2nd July 2023

No incidents reported

Saturday 1st July 2023

No incidents reported

Friday 30th June 2023

No incidents reported

Thursday 29th June 2023

[Booking.com] Impact : Failure to integrate reservations from Booking.com

Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 09.10am (UTC hours).
The Booking teams are currently working on resolving it.

To avoid overbooking, we advise you to temporarily close the Booking channel in your Reservit schedule.

If you are not connected to Booking then you are not affected by this malfunction.

We will get back to you as soon as they come back to us

We apologize for the inconvenience and thank you for your patience.

Yours sincerely,

Customer Service

  • Customers,

    Our Booking.com partner has informed us that the situation returns to normal at 11h03 pm(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager. You can now open the booking channel in your Reservit schedule. No further action needs to be taken.

    Thank you for your trust ,

    Yours sincerely

    Customer Service, Reservit

    • Wednesday 28th June 2023

    No incidents reported