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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 26th July 2023

    No incidents reported

    Tuesday 25th July 2023

    [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 10:05 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12:30 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Payment connectivities [Paybox-Verifone] Impact : Payment errors in booking pages between Reservit and Paybox-Verifone

    Dear customers,

    PayBox-Verifone is currently experiencing payment errors between Reservit and PayBox-Verifone since 5h47 am (UTC hours).

    The Paybox-Verifone team is currently working to resolve this incident as soon as possible.

    If you do not have Paybox-Verifone, you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for any inconvenience and thank you for your understanding.

    Customer Care, Reservit

    Best Regards,

  • Dear Customers,

    The Paybox-Verifone team informs us that the situation has returned to normal since 07 h 31 am (UTC time).

    The Paybox-Verifone payment errors in the booking pages have been resolved.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Service, Reservit

    • Monday 24th July 2023

    No incidents reported

    Sunday 23rd July 2023

    No incidents reported

    Saturday 22nd July 2023

    No incidents reported

    Friday 21st July 2023

    No incidents reported

    Thursday 20th July 2023

    No incidents reported