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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 20th September 2023

    No incidents reported

    Tuesday 19th September 2023

    [Expedia] Erreurs lié à la mise à jour de disponibilités et tarifs

    Chers clients,

    Expedia a identifié une erreur interne qui empêchait la récupération de la mise à jour de données entre le 18 septembre à 19h au 19 septembre à 01h. ( GMT )

    Des réservations se sont intégrés en hors stock dans Reservit.

    Nous reviendrons vers chaque hôtel concerné.

    Veuillez nous excuser pour la gêne occasionnée,

    Cordialement, Le Service Clients

    Dear customers,

    Expedia has identified an internal error that caused the failure to update rates and availability between September 18th at 7pm and September 19th at 1am GMT.

    Some reservations were integrated into Reservit as out-of-stock.

    We will get back to each hotel impacted.

    We apologize for the inconvenience,

    Best Regards, Customer Care

    Monday 18th September 2023

    No incidents reported

    Sunday 17th September 2023

    No incidents reported

    Saturday 16th September 2023

    No incidents reported

    Friday 15th September 2023

    No incidents reported

    Thursday 14th September 2023

    No incidents reported