[Reservit] Impact: Access problem to the back office of Reservit Accommodations Wednesday 24th January 2024 08:16:00

Dear Customers,

We are currently experiencing some disruptions which affected all Reservit services.

to the back office of Reservit Accommodations since 5:40 am (UTC hours).

Our technical team is currently working to resolve this incident as soon as possible.

We will get back to you as soon as we have new information.

We apologize for any inconvenience and thank you for your understanding.

Best Regards,

Customer Service, Reservit

Dear customers,

We inform you that the incident has been resolved as of 8:20 am (UTC time).

Access to the Reservit back office and booking pages has been restored.

Distributor reservations have been recovered. Recovery was completed at 12:00 pm. For these reservations, which are automatically integrated into Reservit, you don't need to take any action in your PMS software.

If you notice that some reservations received by e-mail between 6:05 and 8:20 have not been automatically integrated, you can go to the Hotelbeds and Expedia extranets to compare and manually integrate the reservations not present in the PMS.

Thank you for your patience and apologize for any inconvenience caused.

We remain at your disposal, Yours faithfully Reservit, Customer Service

Posted 7 months ago by jdermanouelian