[PMS Hotello] Impact : Slow-down on a computer server from PMS Hotello Thursday 8th February 2024 16:33:10


Dear Customers

Hotello is currently experiencing a slow-down with one of their servers, which may affect the integration of your reservations in your PMS Hotello. The Hotello teams are currently working on resolving it. If you are not connected to Hotello then you are not affected by this malfunction. We will get back to you as soon as they come back to us.

We apologize for any inconvenience and thank you for your understanding.

Best Regards,

Customer Service, Reservit

Dear Customers,

Our partner Hotello has informed us that the situation returned to normal at 4:10 PM (HNE Time).

Reservations are now being acknowledged without delays by your PMS Hotello.

No further action needs to be taken.

Thank you for your trust.

Best Regards,

Customer Service, Reservit