[PMS Hotello] Issue: Failure to send inventory updates from PMS Hotello to Channel Manager Reservit. Friday 29th March 2024 19:49:46


Dear customers,

The PMS Hotello is currently experiencing an issue with updating inventories to your Channel Manager Reservit since March 28th around midnight (UTC).

The Hotello PMS teams are currently working on resolving this issue.

PS: If you are not connected to the Hotello PMS, then you are not affected by this malfunction.

We will get back to you as soon as we have an update from them.

We apologize for any inconvenience caused and thank you for your patience.

Best regards, Reservit Customer Service

Dear Customers,

Our partner Hotello has informed us that the situation returns to normal at 13h00 PM (UTC Time).

Datas are being sent normally from Hotello to your Reservit Channel Manager.

No further action needs to be taken.

Best Regards,

Reservit customer service