Incident : Issue related to internet provider companies Monday 29th July 2024 02:15:00


Dear Customers,

Since this morning at 2:15 a.m., the French national internet network has seen some major delays and slowdowns.

Multiple cable lines have been simultaneously sectioned, generally thought to be acts of vandalism. This has affected the fiber-optic cables of multiple internet providers. This has caused an increase in connection times for all of our services.

The providers’ technicians are fully mobilized and are currently investigating and applying fixes where they can.

We will keep you informed as soon as we have additional information.

Thank you for your comprehension and your patience.

Regards,

Reservit Customer Service

Dear Customers,

Since this morning at 2:15 a.m., the French national internet network has seen some major delays and slowdowns. Multiple cable lines have been simultaneously sectioned, generally thought to be acts of vandalism. This has affected the fiber-optic cables of multiple internet providers. This has caused an increase in connection times for all of our services.

The providers have announced a return to regular operation since.

Thank you for your comprehension and your patience.

Regards,

The Reservit Customer Service