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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Thursday 16th October 2025

Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

Dear Customer,

Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 11h10 (UTC hours).
The Booking teams are currently working on resolving it.

If you are not connected to Booking then you are not affected by this malfunction.

We will get back to you as soon as they return.

We apologize for the inconvenience and thank you for your patience.

Best Regards,

Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 3H57 PM(UTC Time). ( 5H57 PM in France and 11h57 AM in Montreal )

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Tuesday 13th February 2024

    No incidents reported

    Monday 12th February 2024

    No incidents reported

    Sunday 11th February 2024

    No incidents reported

    Saturday 10th February 2024

    No incidents reported

    Friday 9th February 2024

    No incidents reported

    Thursday 8th February 2024

    PMS Connectivities [PMS Hotello] Impact : Slow-down on a computer server from PMS Hotello

    Dear Customers

    Hotello is currently experiencing a slow-down with one of their servers, which may affect the integration of your reservations in your PMS Hotello. The Hotello teams are currently working on resolving it. If you are not connected to Hotello then you are not affected by this malfunction. We will get back to you as soon as they come back to us.

    We apologize for any inconvenience and thank you for your understanding.

    Best Regards,

    Customer Service, Reservit

  • Dear Customers,

    Our partner Hotello has informed us that the situation returned to normal at 4:10 PM (HNE Time).

    Reservations are now being acknowledged without delays by your PMS Hotello.

    No further action needs to be taken.

    Thank you for your trust.

    Best Regards,

    Customer Service, Reservit

    • Wednesday 7th February 2024

    No incidents reported