All systems are operational

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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Wednesday 23rd October 2024

[Reservit] Issue is resolved: Access problem to the back office of Reservit

Dear customers,

We would like to inform you that the large-scale attack of which Reservit was victim between Monday October 21 and Tuesday October 22 is resolved.

Your access to Reservit tools, both front office and back office, is fully functional since October 22 at 1 p.m (UTC).

We invite you to check the correct integration of your reservations

We again apologize for the inconvenience caused and thank you for your trust.

Sincerely,

Customer service

Past Incidents

Tuesday 13th February 2024

No incidents reported

Monday 12th February 2024

No incidents reported

Sunday 11th February 2024

No incidents reported

Saturday 10th February 2024

No incidents reported

Friday 9th February 2024

No incidents reported

Thursday 8th February 2024

PMS Connectivities [PMS Hotello] Impact : Slow-down on a computer server from PMS Hotello

Dear Customers

Hotello is currently experiencing a slow-down with one of their servers, which may affect the integration of your reservations in your PMS Hotello. The Hotello teams are currently working on resolving it. If you are not connected to Hotello then you are not affected by this malfunction. We will get back to you as soon as they come back to us.

We apologize for any inconvenience and thank you for your understanding.

Best Regards,

Customer Service, Reservit

  • Dear Customers,

    Our partner Hotello has informed us that the situation returned to normal at 4:10 PM (HNE Time).

    Reservations are now being acknowledged without delays by your PMS Hotello.

    No further action needs to be taken.

    Thank you for your trust.

    Best Regards,

    Customer Service, Reservit

    • Wednesday 7th February 2024

    No incidents reported