All systems are operational

About This Site

⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 14th February 2024

    No incidents reported

    Tuesday 13th February 2024

    No incidents reported

    Monday 12th February 2024

    No incidents reported

    Sunday 11th February 2024

    No incidents reported

    Saturday 10th February 2024

    No incidents reported

    Friday 9th February 2024

    No incidents reported

    Thursday 8th February 2024

    PMS Connectivities [PMS Hotello] Impact : Slow-down on a computer server from PMS Hotello

    Dear Customers

    Hotello is currently experiencing a slow-down with one of their servers, which may affect the integration of your reservations in your PMS Hotello. The Hotello teams are currently working on resolving it. If you are not connected to Hotello then you are not affected by this malfunction. We will get back to you as soon as they come back to us.

    We apologize for any inconvenience and thank you for your understanding.

    Best Regards,

    Customer Service, Reservit

  • Dear Customers,

    Our partner Hotello has informed us that the situation returned to normal at 4:10 PM (HNE Time).

    Reservations are now being acknowledged without delays by your PMS Hotello.

    No further action needs to be taken.

    Thank you for your trust.

    Best Regards,

    Customer Service, Reservit