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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 27th March 2024

    No incidents reported

    Tuesday 26th March 2024

    No incidents reported

    Monday 25th March 2024

    No incidents reported

    Sunday 24th March 2024

    No incidents reported

    Saturday 23rd March 2024

    No incidents reported

    Friday 22nd March 2024

    Back Office [Reservit] Impact: Delays in sending data to some partners

    Dear Customers,

    We are currently experiencing delays in sending data to certain distributors and PMS.

    Some rate or availability updates are sent with a delay only for certain partners.

    Our technical team is currently working to resolve this incident as soon as possible.

    We will keep you updated.

    We apologize for any inconvenience and thank you for your understanding.

    Best Regards,

    Reservit Customer Service

  • Dear Customers,

    Please notice that the situation is back to normal since 7:30PM (UTC time)

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Service, Reservit

    • Thursday 21st March 2024

    No incidents reported