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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Thursday 16th October 2025

Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

Dear Customer,

Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 11h10 (UTC hours).
The Booking teams are currently working on resolving it.

If you are not connected to Booking then you are not affected by this malfunction.

We will get back to you as soon as they return.

We apologize for the inconvenience and thank you for your patience.

Best Regards,

Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 3H57 PM(UTC Time). ( 5H57 PM in France and 11h57 AM in Montreal )

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 3rd April 2024

    No incidents reported

    Tuesday 2nd April 2024

    No incidents reported

    Monday 1st April 2024

    No incidents reported

    Sunday 31st March 2024

    No incidents reported

    Saturday 30th March 2024

    No incidents reported

    Friday 29th March 2024

    PMS Connectivities [PMS Hotello] Issue: Failure to send inventory updates from PMS Hotello to Channel Manager Reservit.

    Dear customers,

    The PMS Hotello is currently experiencing an issue with updating inventories to your Channel Manager Reservit since March 28th around midnight (UTC).

    The Hotello PMS teams are currently working on resolving this issue.

    PS: If you are not connected to the Hotello PMS, then you are not affected by this malfunction.

    We will get back to you as soon as we have an update from them.

    We apologize for any inconvenience caused and thank you for your patience.

    Best regards, Reservit Customer Service

  • Dear Customers,

    Our partner Hotello has informed us that the situation returns to normal at 13h00 PM (UTC Time).

    Datas are being sent normally from Hotello to your Reservit Channel Manager.

    No further action needs to be taken.

    Best Regards,

    Reservit customer service

    • Thursday 28th March 2024

    No incidents reported