All systems are operational

About This Site

⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Wednesday 3rd April 2024

    No incidents reported

    Tuesday 2nd April 2024

    No incidents reported

    Monday 1st April 2024

    No incidents reported

    Sunday 31st March 2024

    No incidents reported

    Saturday 30th March 2024

    No incidents reported

    Friday 29th March 2024

    PMS Connectivities [PMS Hotello] Issue: Failure to send inventory updates from PMS Hotello to Channel Manager Reservit.

    Dear customers,

    The PMS Hotello is currently experiencing an issue with updating inventories to your Channel Manager Reservit since March 28th around midnight (UTC).

    The Hotello PMS teams are currently working on resolving this issue.

    PS: If you are not connected to the Hotello PMS, then you are not affected by this malfunction.

    We will get back to you as soon as we have an update from them.

    We apologize for any inconvenience caused and thank you for your patience.

    Best regards, Reservit Customer Service

  • Dear Customers,

    Our partner Hotello has informed us that the situation returns to normal at 13h00 PM (UTC Time).

    Datas are being sent normally from Hotello to your Reservit Channel Manager.

    No further action needs to be taken.

    Best Regards,

    Reservit customer service

    • Thursday 28th March 2024

    No incidents reported