All systems are operational

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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Wednesday 23rd October 2024

[Reservit] Issue is resolved: Access problem to the back office of Reservit

Dear customers,

We would like to inform you that the large-scale attack of which Reservit was victim between Monday October 21 and Tuesday October 22 is resolved.

Your access to Reservit tools, both front office and back office, is fully functional since October 22 at 1 p.m (UTC).

We invite you to check the correct integration of your reservations

We again apologize for the inconvenience caused and thank you for your trust.

Sincerely,

Customer service

Past Incidents

Tuesday 2nd April 2024

No incidents reported

Monday 1st April 2024

No incidents reported

Sunday 31st March 2024

No incidents reported

Saturday 30th March 2024

No incidents reported

Friday 29th March 2024

PMS Connectivities [PMS Hotello] Issue: Failure to send inventory updates from PMS Hotello to Channel Manager Reservit.

Dear customers,

The PMS Hotello is currently experiencing an issue with updating inventories to your Channel Manager Reservit since March 28th around midnight (UTC).

The Hotello PMS teams are currently working on resolving this issue.

PS: If you are not connected to the Hotello PMS, then you are not affected by this malfunction.

We will get back to you as soon as we have an update from them.

We apologize for any inconvenience caused and thank you for your patience.

Best regards, Reservit Customer Service

  • Dear Customers,

    Our partner Hotello has informed us that the situation returns to normal at 13h00 PM (UTC Time).

    Datas are being sent normally from Hotello to your Reservit Channel Manager.

    No further action needs to be taken.

    Best Regards,

    Reservit customer service

    • Thursday 28th March 2024

    No incidents reported

    Wednesday 27th March 2024

    No incidents reported