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⚠️ The status of services is not detected automatically. This page is updated manually by the Reservit team when an incident is detected or a maintenance operation is scheduled in order to inform customers. If a service seems to be down but is not indicated as such here, please contact us.

Stickied Incidents

Monday 2nd September 2024

Booking.com [Reservit] Impact : Failure to send information between Reservit and partner BOOKING

Dear customers,

We are currently experiencing an issue sending information between Reservit and our partner 9:00 am (UTC).

Our technical team is currently working to resolve this incident as soon as possible.

We will get you updated.

We apologize for any inconvenience and thank you for your patience.

Best Regards,

Customer Service, Reservit

  • Dear Customer,

    Please notice that the situation is back to normal since 14 h 15 (UTC time).

    Information sent from BOOKING is received normally in your Reservit Channel Manager.

    No further action is required on your part.

    Thank you for your trust.

    Best Regards,

    Reservit Customer Service

    • Wednesday 14th August 2024

    Booking.com [Booking.com] Impact : Failure into integrating reservations from Booking.com

    Dear Customer,

    Booking.com is currently experiencing an issue sending bookings to your Reservit Channel Manager since 7h30 am (UTC hours).
    The Booking teams are currently working on resolving it.

    If you are not connected to Booking then you are not affected by this malfunction.

    We will get back to you as soon as they return.

    We apologize for the inconvenience and thank you for your patience.

    Best Regards,

    Customer Care, Reservit

  • Dear Customers,

    Our Booking.com partner has informed us that the situation is back to normal since 12h45 PM(UTC Time).

    Reservations sent from Booking.com are being integrated normally into your Reservit Channel Manager.

    You can now open the booking channel in your Reservit schedule.

    No further action needs to be taken.

    Thank you for your trust ,

    Best Regards,

    Customer Care, Reservit

    • Past Incidents

    Saturday 3rd August 2024

    No incidents reported

    Friday 2nd August 2024

    No incidents reported

    Thursday 1st August 2024

    No incidents reported

    Wednesday 31st July 2024

    No incidents reported

    Tuesday 30th July 2024

    No incidents reported

    Monday 29th July 2024

    Back Office Incident : Issue related to internet provider companies

    Dear Customers,

    Since this morning at 2:15 a.m., the French national internet network has seen some major delays and slowdowns.

    Multiple cable lines have been simultaneously sectioned, generally thought to be acts of vandalism. This has affected the fiber-optic cables of multiple internet providers. This has caused an increase in connection times for all of our services.

    The providers’ technicians are fully mobilized and are currently investigating and applying fixes where they can.

    We will keep you informed as soon as we have additional information.

    Thank you for your comprehension and your patience.

    Regards,

    Reservit Customer Service

  • Dear Customers,

    Since this morning at 2:15 a.m., the French national internet network has seen some major delays and slowdowns. Multiple cable lines have been simultaneously sectioned, generally thought to be acts of vandalism. This has affected the fiber-optic cables of multiple internet providers. This has caused an increase in connection times for all of our services.

    The providers have announced a return to regular operation since.

    Thank you for your comprehension and your patience.

    Regards,

    The Reservit Customer Service

    • Sunday 28th July 2024

    No incidents reported